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Hotel Classification

Austria, the land of tourism, has a high quality hotel trade in all categories. The classification of the hotels (1* - 5*) is subjected to strict regular controls.


***** Luxury:
Exclusive, deluxe apartment featuring only fine and elegant materials in perfect blend with the entire surroundings. Characterized by great architecture, stylish furnishings, unique ambiance, excellent service, many extras – ideal for guests accustomed to international luxury hotels. Only a few hotels can reach this premium category. Compared to 4-star category: much more luxurious, corporate design and ambiance, first-class equipment and furnishings, premium service providers, extremely high level of personal service. All rooms are outstandingly spacious, most of them have a separate bedroom and living room area (suites).

****S Superior
Superior represents – on the basis of a first-class, top-quality, state-of-the-art 4*-hardware in the whole hotel area – more and better services, quality-tested by a mystery-guest-check in the framework of the classification. 4*Superior is a quality and marketing label for top businesses of the 4*-category (not an extra star classification system). Distinction from other 4*-hotels: clearly more and better services as well as an appropriate, flawless 4*-hardware in all areas.

**** First Class:
First class accommodation providers featuring first class equipment and furnishings: large rooms with all modern amenities plus sound-absorbing facilities. Most of the hotels are specialized in holiday programs and activities (e.g. wellness, sports, culinary delights, seminar and congress facilities). High level of service. Compared to 3-star category: larger rooms, high-quality furnishings, perfect surroundings thanks to a very high level of maintenance.

*** Premium Standard:
Hotels, inns, guesthouses, B&Bs presenting a distinguished, corporate design plus a homey ambiance. Comfortably equipped rooms with en-suite facilities (bathtub/shower, food, beverages, etc.) provide a very special sense of well-being, as well as a wide range of services (welcome/reception desk, snacks, beverages, etc.). Compared to 3-star category: tasteful raw materials, spacious rooms, separate sitting area (sitting unit, writing desk) in the room, common room available in most cases. Compared to 4-star category: smaller in size, furnishings could be a bit older than usual but offer a good level of maintenance.

** Standard:
Functional furnishings, comfortably equipped rooms at inexpensive rates plus a small range of extra facilities (TV, beverages, etc.) for price-conscious guests. Compared to 1-star category: comfortable rooms featuring color TVs and bathroom units. Compared to 3-star category: the furnishing's quality depends on the functionality and cleanliness while the furnishing's materials may be less considered. Guests enjoy a small range of additional services by taking advantage of the low prices.

* Tourist:
Basic equipment featuring al necessary amenities for a standard holiday. Accommodations focus on cleanliness and homey furnishings at a good level of maintenance. Ideal for very price-conscious guests who prefer basic lodging facilities at low rates.


Further information: www.hotelsterne.at


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